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Let’s get started. We’ll fill your consumer, medical, B2B, B2C, or IT study with qualified respondents.

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    Amazingly fast recruiting and on spec with complex requirements! Very good customer service, quick response time, professional, easy and enjoyable to work with!

    Susan R.

    The Focus Insite Guarantee

    Responsive Communication

    Clear, direct, and constant communication is among our core values.

    Fast Quotes

    In most cases, you can expect a same day response to your RFP—most bids are made within an hour.

    Competitive Pricing

    We apply nine points of service to every recruiting project.
    (See below!)

    High-Touch Service

    We’ll designate one of our highly skilled project managers to your study, and you’ll always have access to our executive team.

    Proactive Collaboration

    In addition to regular communication, your dedicated Focus Insite project manager will explore opportunities, address concerns, and work to maintain the highest completion rate in the industry.

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    Customer Satisfaction

    What You Get in Your Project

    Quick Bid Turnaround

    Time is money! We respect you and your time. Count on us to respond promptly to your RFP.

    Dedicated Project Manager

    In addition to a dedicated go-to person for your recruiting, we assign a backup project manager in case of an emergency.

    Project Kick-off Meeting

    This is a great opportunity to start the research off right! We clarify the screener questions and identify the date of the first grid update.

    Respondent Confirmation

    We require respondents to actively respond to our formal confirmation email to ensure they have all the information about the time and format of their session.

    Reminders & Organization

    Twenty-four hours prior to the interview, we re-confirm respondents' intention to attend and access to all required information and materials.

    Daily Updates

    Once we have the initial grid update, we provide you with daily updates by 3:00p.m. your time. That way you are always on top of the latest information.

    Re-Screening & Scheduling

    We take care of it all, with an initial online screen and a second phone re-screening and scheduling to ensure highly qualified respondents.

    Cancellation & Replacements

    It happens! Sometimes respondents have to cancel for one reason or another. We will schedule replacement respondents whenever possible.

    We Handle All Follow-Ups

    If there are asynchronous platforms or lagging respondents online, we make sure to follow up with each to achieve the highest completion rates in the industry.

    Brilliant, professional, punctual, timely, easy to deal with, responsive, and good quality recruits!

    Norrelle G.

    Frequently Asked Questions

    What is your recruiting process?

    We have a high touch, human recruiting process designed to ensure quality and high participation rates. Click here to read our nine-point service guarantee that includes a dedicated project manager, project kick-off meeting, daily 3:00 p.m. updates, and confirmation and reminder protocols. Contact us to speak directly with a team member.

    How does Focus Insite differentiate itself from other recruiters?

    We’re among the elite in the market research qualitative recruiting field, producing the top results at extremely competitive rates. Our clients rave about the high touch service they receive. With our daily 3:00 p.m. project updates, you are never left wondering about the status of your projects.

    Focus Insite serves as a single point of contact for both domestic and international recruitment, transcription, and translation services. We make it easy for you to focus on the research activities that you do best, making the best use of your time, without having to worry about having the right respondents in place.

    Can you recruit nationwide and internationally?

    From our U.S. headquarters in Philadelphia, we have filled studies around the world. For a relevant example, click here [link to International case study] to read about a challenging study we completed involving multiple locations, time zones, and languages. In record time, we achieved a 98% show rate for this global soft drink company. The client could not have been more grateful, sending this message: “Thanks so much for the outstanding recruiting and taking care of all the moving parts on this one—you guys rocked it!”

    How do I save time and money with Focus Insite?

    Our streamlined process for finding the right people to fill your qualitative market research project saves you time and money. We identify, call, screen, and schedule respondents. To ensure high show rates, we send out reminders and verify participation via our two-step confirmation protocol.

    Experience a complimentary discovery call and business consultation with us. While working with Focus Insite, our clients have been in a better position to expand their businesses. Our high quality respondents and exemplary show rates translate into your clients’ highest satisfaction. You will be able to conduct more research, on time and within budget, with fewer headaches. Several of our regular clients have also been able to expand their research scope into additional difficult to recruit areas, such as technology. We specifically built our company to reduce your stress!

    I’ve heard of Focus Insite, but I thought you only handled medical studies?

    Although Focus Insite was borne of a need to fill medical studies with qualified doctors, nurses, and other professionals in the field, as well as with patients and caregivers, we simultaneously began filling consumer, B2B, and technical studies. Reliable, expedient, and affordable, we’ve become the go-to qualitative market research recruitment firm for a variety of industries. Our ever-growing database consists of diverse, qualified respondents and subject matter experts. Today, we also offer translation and transcription services. Our proprietary brands represent each of our services: Get Paid Medical, Opinion Chimp, and Transcription Café.

    What languages can you translate?

    We translate documents in any language to English and vice versa. Focus Insite can transcribe and translate from video and audio into English. We’ll do it on time and within budget!