Once the scheduler determines that you are a good fit for the study, you will need to be available at a specific time. Once you agree to the specific time and place, your responsibilities will include:
- Taking calls from the scheduler to confirm your participation
- Calling the scheduler if for any reason you cannot attend
- It is vitally important to give the scheduler as much notice as possible so they can refill your spot
Some interviews and focus groups take place remotely by telephone, often with an online component. For these studies, it’s important that you have a good phone signal and quite possibly a laptop or desk computer with reliable internet connection. Sometimes you can use a tablet or cell phone, but be sure to ask if you’re uncertain about the technology requirements.If you don’t have the necessary technology in place on the day scheduled, you won’t be able to participate, and typically, it is not possible to reschedule.